Returns Policy

For your safety and security, we chose not to resell returned items and as such, we are unable to accept returns. Claims for shortages, incorrect items and damages must be made within (5) days of delivery and will be reviewed on a case-by-case basis.

You can always contact us for any questions or issues that you may have regarding your item(s) at hello@northcenturypharmacy.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. All claims for damages and issues must be made within five (5) days of delivery. 

Exchanges
Exchanges will be handled on a case-by-case basis. Please contact us at hello@northcenturypharmacy.com with any questions.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
For your safety and security, we chose not to resell returned items and as such, we are unable to accept returns.

If more than 15 business days have passed since you contacted us regarding your items, please contact us at hello@northcenturypharmacy.com.